How it works

This is how your application moves with us, from opening an account to receiving your approval details.

01
Open an account & choose a service
You
Register in the client portal and choose the service, visa type and number of applicants.
02
Sign the service agreement
You
Read the full agreement — stages, fees and refunds — and e-sign with your full name.
03
Upload your documents
You
Each document has its own slot. Upload PDFs or photos from your phone, then send them for review.
04
Review & approval
Us
We check each document. If anything is missing we return it with a clear note, and tell you if translation or certification is needed.
05
First instalment
You
You get an itemised invoice: application fee plus translation/certification if needed. Pay and upload the receipt.
06
Payment confirmation & submission
Us
We confirm payment, finalise the file and submit to the embassy or authority.
07
Under assessment
Us
The authority assesses your application. We follow up and tell you about any extra request.
08
Decision & final instalment
You
If approved, you pay the final instalment. If refused, there is no final payment.
09
Approval delivered
Us
Your approval details and files arrive in your account, ready to download.

Processing times are set by the embassy or authority, not by us.

Open an account & choose a service